桌面支持

你需要知道的

的 桌面支持 group in the Division of 信息技术 is the primary technical support 部门 for 菠菜网lol正规平台 faculty and staff for all aspects of Desktop Computing, including desktop workstations, laptops, mobile devices, and printers.

We also provide technical information and consultative support for connecting to and using campus computing information systems and IT resources, including Gmail, enterprise 系统和网络.

支援服务一览表

  • 新电脑申请
  • Computer Hardware 支持
  • 软件支持
  • 软件安装
  • 打印机/复印机支持
  • 文件服务器访问
  • 移动设备支持
  • IT Purchasing Consultation

If you require assistance, you may contact the IT服务台 at 924-1530，或at itservicedesk@siouio.com. A support ticket will be created and routed to the 桌面支持 Tech(s) for your 部门. 查看 Desktop 技术支持联系人列表 to determine who provides desktop support in your 部门.

菠菜网lol正规平台 IT Work from Anywhere

Most 菠菜网lol正规平台 systems and applications are provided via the Cloud and may be accessed readily from anywhere, including but not limited to the following:

Some restricted systems may require access via the 菠菜网lol正规平台-VPN network. 请参阅 菠菜网lol正规平台-VPN information page 了解更多.

Standard Workstation Configurations

A workstation is defined as any Desktop, VDI Thin Client, Laptop, or Mobile Tablet 类型的设备. 的 Workstation Hardware Standard [pdf] is not intended to be a complete specification of system requirements, but rather highlight the required elements of Workstation configurations. 请求支持 with your workstation, submit the Workstation Refresh Program Order Form.

支持: Need 帮助 or Have Questions

Submit a help ticket request.

桌面支持: If you require assistance, you may contact the IT服务台 at 924-1530，或at itservicedesk@siouio.com. A support ticket will be created and routed to the 桌面支持 Tech(s) for your 部门. 查看 Desktop 技术支持联系人列表 to determine who provides desktop support in your 部门.